Ordering Information
Ordering your favorite item from River Trading Post couldn't be easier. You may place your order directly from our website. Or, you may call us at 480-444-0001 during our regular business hours. Either way, your order will be given immediate attention and promptly shipped to you via Priority Mail. Except for sculpture and items requiring special crating or packing, there are no shipping charges for domestic orders of $500 or more, and nominal charges for orders less than $500.
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We know that shipping costs are an important part of your purchase decision. We hate to charge you anything for shipping, but we just have to do it, up to a point. Our charges are nominal, but they help us to pay for packaging, insurance and transportation in order to get your order to you just as quickly as we can. We appreciate your understanding. Because of the weight of sculpture, shipping for each piece will be actual shipping and freight costs. Please call us for details. |
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Order Amount |
Your Shipping Cost |
| $0 to $30 | $7.50 |
| $30.01 to $50 | $10.00 |
| $50.01 to $100 | $15.00 |
| $100.01 to $200 | $20.00 |
| $200.01 to $300 | $26.00 |
| $300.01 to $499.99 | $30.00 |
| $500+ | Free Shipping |
| International Orders | $60.00 |
Because sculpture requires special crating, and in many instances is very large, our actual shipping costs will be charged. Odd shaped items sometimes require special packaging, and a nominal shipping surcharge surcharge will apply to those items.
Our return policy allows a Buyer to return any item within 72 hours of receipt, providing it is in the same fine condition as when it was received. If an item has been shipped, Buyers must notify River Trading Post that the item is to be returned within 72 hours of receipt and must be shipped back to River Trading Post within 10 days with full insurance. Buyers are responsible for all return shipping and insurance costs.
If an item is returned within the time allotted, the Buyer may opt for a full refund or a store credit. Refunds will be made in the same manner initially paid. Refunds will be processed within 24 hours of receipt of the returned item if paid by credit or debit card, and within 7 (seven) days if paid by check or cash.
Shipping and insurance costs are not eligible for refund regardless of whether such costs were itemized on the sales receipt (or invoice), or if they were simply included in the price of the item.
Special orders, including artist commissions or bronze editions which must be ordered from the foundry, are not eligible for refund.
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One Important Note While unlikely, if this
does happen, we will notify you immediately and will immediately credit
your account.
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