We keep your personal information private and secure. When you make a purchase from River Trading Post, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s).


Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy for more information. Our store is not responsible for the actions of third parties.


Shipping Time -- Most orders will ship the next business day, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement. We cannot guarantee when an order will arrive.

Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state/province where River Trading Post holds a presence. For orders shipped to other areas, you (the shopper) are solely responsible.


Returns


Our return policy allows a Buyer to return any item within 72 hours of receipt, providing it is in the same fine condition as when it was received.  If an item has been shipped, Buyers must notify River Trading Post that the item is to be returned within 72 hours of receipt and must be shipped back to River Trading Post within 10 days with full insurance.  Buyers are responsible for all return shipping and insurance costs. 

If an item is returned within the time allotted, the Buyer may opt for a full refund or a store credit.  Refunds will be made in the same manner initially paid. Refunds will be processed within 24 hours of receipt of the returned item if paid by credit or debit card, and within 7 (seven) days if paid by check or cash.

Shipping and insurance costs are not eligible for refund regardless of whether such costs were itemized on the sales receipt (or invoice), or if they were simply included in the price of the item.

Special orders, including artist commissions or bronze editions which must be ordered from the foundry, are not eligible for refund.

     
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, River Trading Post shall have the right to refuse or cancel any orders placed for products listed at the incorrect price.

These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. River Trading Post reserves the right to make changes to this site and these conditions at any time.